FEATURES
Product surfaces.One revenue OS.
AI Voice Agents, SMS & LINE, human handoff, and Workflows — one revenue operating system across phone, messaging, people, and flow.
PRODUCT
Choose the surface you want to build first.
AI VOICE AGENTS
AI Voice AgentsAI 語音代理人
Call, qualify, and route leads 24/7. AI answers first, asks the right questions, and routes the conversations humans should handle.
Explore featureSMS & LINE
SMS & LINE雙向訊息
Two-way texting that feels human. When calls go unanswered or need follow-up, SMS and LINE keep the conversation moving.
Explore featureHUMAN HANDOFF
Human Handoff真人監看與接手
Watch live AI calls, whisper guidance, transfer to specialists, or take over when the moment needs a person.
Explore featureWORKFLOWS
Workflows多通路工作流
Design journeys across every channel. Connect voice, SMS, LINE, email, and human handoff into one testable customer journey.
Explore featureBuild one journey first.
Start with the journey that happens most, leaks most, and is most worth automating. Brightalk.ai puts phone, messaging, human handoff, and CRM writeback into one flow.